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FREQUENTLY ASKED QUESTIONS
A Custom Sized Rug is made-to-order from STARK’s curated assortment of designer-approved luxury styles, crafted to the exact dimensions of your space — down to the inch. Rather than settling for a standard area rug size, you get a rug that fills your room the way it was designed to.
The process has three simple steps:
1. Order your samples. Browse by color, style, material, and more, then order samples to see each option in your own space and lighting.
2. Measure your space. Measure your room to determine the custom width and length you need — down to the inch.
3. Order your rug. Enter your custom dimensions, and your order will be ready to ship in 2-4 weeks, with White Glove services available.
Custom Sized Rugs can be ordered with a minimum total area of 30 square feet.
Need a size outside this range? Contact our Client Services team for custom-size requests at information@starkcarpet.com.
Most Custom Sized Rugs are ready to ship within 2–4 weeks of order placement. Select styles have extended lead times — the exact window is listed under “Ships In” on each product page.
Every rug is finished with a serged edge in a coordinating yarn, producing a clean, tailored, custom look. Additional binding options are available — our team can walk you through the choices.
Yes, and we strongly recommend it. Seeing a style in your own space and light makes all the difference. Purchase one sample and receive 4 complimentary samples with code 4SAMPLES at checkout.
Yes. White Glove service is available at checkout and includes delivery, unpacking, and placement of your rug in the room of your choice.
Because each rug is crafted to your exact specifications, custom orders are subject to specific return and cancellation terms. Please contact our Client Services team at information@starkcarpet.com with any
questions before placing your order.
Our Rug Size Guide walks you through expert-approved guidelines for placement and proportion in every room of your home. For a personalized recommendation, get in touch with our design experts at information@starkcarpet.com — they’ll walk you through styles, materials, and binding options to help you find the perfect fit.
For more than 85 years, STARK has been passionately focused on one thing: making the finest carpets and rugs in the world. Every Custom Sized Rug is crafted to the same best-in-class standard that has defined the house for generations.